Business systems for trades and service businesses.
The working day looks different in a clinic, on site or during service. Choose your industry to see where we'd start.
Answer a few questions and try the response on your own phone.
See automated follow-up in action.
See what happens when an enquiry gets a reply while you're busy with the job. Add your details and watch the response arrive on your phone.
It's the same system we use in our own business, built around the way you work.
- A real response from the system
- No obligation to book anything
Choose your industry.
Trade businesses
The owner is on the tools, so the phone, the quotes and tomorrow's schedule wait for the kitchen table.
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Allied health clinics
Practitioners are in consults, leaving one front desk answering the phone while checking patients in and filling next week's gaps.
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Gyms and studios
Coaches can't touch a phone during class, which is exactly when people enquire. We know this one from our own gym.
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Hospitality and events
Function enquiries arrive mid-service and get answered after close, if the owner has anything left.
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Professional services
Intake sits with the most expensive person in the building, who gets to the enquiries last, after the billable work.
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A gym and a law firm have more in common than you'd think.
From the street they look nothing alike. Underneath, every one we've worked with had good work, a busy owner, and enquiries that waited on whoever remembered them. Memory doesn't scale.
So the systems barely change between industries. The order and detail change to suit the business, including the first questions, who signs off and what happens after a customer says yes.
Most owner-led service businesses of five to fifty people fit one of these closely enough. If yours doesn't, the map works the same way, starting with how work moves through your business today.
Residential property management and strata. It has its own software and rules, and we'd rather point you to someone who lives in it than learn on your time.
See the system in action.
Try the enquiry follow-up system on your own phone. Add your details, answer a few questions and see the response arrive.